Returns & Exchanges

At JETPILOT, we want to ensure you are completely satisfied with your high-performance gear. If your purchase isn't the perfect fit, you can return or exchange items in their original condition within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Gear

    Securely pack the items in their original packaging, ensuring all tags remain attached and the product is in unused, resalable condition.

  • 3.
    Label and Ship

    Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.