Returns & Exchanges
At JETPILOT, we want to ensure you are completely satisfied with your high-performance gear. If your purchase isn't the perfect fit, you can return or exchange items in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all tags remain attached and the product is in unused, resalable condition.
- 3.Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
